PrimeRevenue is the leader in technology-enabled working capital solutions, optimizing cash flow for more than 20,000 customers in over 70 countries. In the past 12 months, we’ve processed more than $180 billion in supply chain transaction volume on our platform. Headquartered in Atlanta, with offices in Prague, London and Hong Kong, we provide a global reach to serve customers with local market knowledge and expertise.
Recognized as a Best and Brightest Company to Work For and winner of numerous prestigious industry awards, PrimeRevenue offers a challenging, rewarding, and truly entrepreneurial work environment. We’re an established financial technology industry leader, and we want great people along for the ride. Our TEAM is the most important and integral part of our business. We don’t just offer jobs. We offer careers.
Our multicultural workplaces offer outstanding opportunities for professional and personal development. Like most successful companies, you’ll find people who are highly intelligent, motivated, fun-loving and above all, ethical. What really differentiates us from other companies, however, are our Values. We believe they are critical components to hiring and motivating the right individuals and ultimately drive our long-term success. Our values are built upon what we call PRIDE + Integrity--Performance, Respect, Innovation, Diversity, Excellence and, above all, Integrity. At PrimeRevenue, you will work with a great TEAM that is pursuing a massive overall opportunity.
The Customer Support Representative provides first line support for all platform users. Inquiries may come from large corporations, suppliers to those corporations, and financial institutions. Common inquiries include system functionality, reporting, reconciliation, and payment processing. While the majority of inquiries are handled via email and an internal ticketing system, inquiries may be submitted via email, web, or phone. Customer support experience with Software as a Service (SaaS) applications and associated technical knowledge is a plus.
SMART, HUNGRY, & HUMBLE personality is a must!